The empathy map is a tool used in design thinking to understand user's thoughts, feelings, and behaviors. It helps gain insights into their needs and pain points through four quadrants: see, hear, say, and do.

The crazy eight is a tool used in the ideation stage of design thinking. It involves sketching eight ideas in eight minutes, encouraging creativity and generating a large number of concepts for further development.

The Thirty Circles Exercise is a problem-solving activity using 30 circles to draw as many unique images as possible. It promotes out-of-the-box thinking, collaboration, and communication in design thinking sessions.

The Responsibility Map is a tool in design thinking that clarifies individual roles and responsibilities for a collaborative project. It identifies stakeholders and reduces duplication, improving communication and collaboration.

To achieve seamless collaboration, we must all strive towards a common goal and walk the same path together as a cohesive unit. This guide is designed to assist you in creating, unifying, and sustaining a conducive environment for collaboration.

Going out to learn from your users when your idea isn’t perfect can be daunting. This toolkit will guide you to ask the big questions needed to start having a dialogue with your users.